Privacy Policy
Effective Date: 03/18/2025.
Introduction
SmartScalesAI. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the personal information of businesses and individuals who engage with our AI-powered infrastructure solutions ("Services").
2. Information We Collect
We collect the following types of information:a. Information You Provide:
Business and contact details (e.g., company name, address, email, phone number).Account credentials for accessing our services.Payment and billing information for transactions.
b. Information Collected Automatically:
Device and usage data (e.g., IP address, browser type, operating system, log files).AI system interactions, including HVAC performance metrics and system analytics.
c. Information from Third Parties:
Data from business partners, service providers, or publicly available sources.
3. How We Use Your Information
We use collected data to:
Provide, maintain, and enhance our AI-driven solutions.Improve system efficiency and predictive maintenance capabilities.Process transactions and manage customer accounts.Communicate updates, service notices, and promotional materials (opt-out available).Ensure security, prevent fraud, and comply with legal obligations.
4. How We Share Your Information
We do not sell personal data. However, we may share information with:
Service providers assisting in business operations.Legal authorities if required by law or for security purposes.Business partners with explicit consent for integration or collaboration.
5. Data Security & Retention
We implement security measures to protect data against unauthorized access. Data is retained only as long as necessary to fulfill our services and legal obligations.
6. Your Rights & Choices
You may:
Request access, updates, or deletion of your personal data.Opt out of marketing communications.Restrict data processing under certain circumstances.
7. Cookies & Tracking Technologies
We use cookies and similar tools to enhance user experience and analytics. You may adjust your browser settings to limit cookie usage.
8. Third-Party Links
Our services may contain links to third-party sites. We are not responsible for their privacy practices.
9. Changes to This Privacy Policy
We may update this policy periodically. We will notify users of significant changes via email or platform announcements.
10. Contact Us
For inquiries about this Privacy Policy, contact us at:
SmartScalesAI
Email: [email protected]
Phone: (438)926-8003. By using our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.